p56com Privacy Policy – How We Handle Your Personal Data

When you register an account on p56com, we collect the personal details you submit directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. This information is required to verify your identity, confirm that you meet the minimum age requirement of 18 years, and comply with applicable Philippine regulations on online gaming and financial transactions. We also collect payment-related details such as your GCash number, Maya account, or bank account information when you make a deposit or request a withdrawal — these are used solely to process your transactions securely. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service quality. You are responsible for ensuring that all information you provide is accurate and up to date, and you should notify us promptly if any of your details change.

When you browse or use the p56com platform, we automatically collect certain technical information about your device and session, including your IP address, browser type, operating system, device model, and the pages or features you interact with. This data helps us understand how Filipino players use the platform so we can improve performance, fix technical issues, and optimise the mobile experience for users across the Philippines. We may also collect information about your betting activity, session duration, and navigation patterns to detect unusual behaviour that could indicate fraud, account compromise, or a breach of our Terms and Conditions. This technical data is processed in aggregate where possible and is not used to build individual marketing profiles or sold to third-party advertisers. Cookies and similar tracking technologies may be used to maintain your session and remember your preferences — you can manage cookie settings through your browser, though disabling certain cookies may affect platform functionality.

p56com does not sell your personal data to third parties for marketing or advertising purposes under any circumstances. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors (GCash, Maya, and partner banks), identity verification services, and cloud infrastructure providers — all of whom are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required by law to disclose your personal information to Philippine regulatory authorities, law enforcement agencies, or financial intelligence units, particularly in connection with anti-money laundering obligations or investigations into fraud. If p56com undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction, including encrypted data transmission, access controls, and regular security reviews. Payment credentials and sensitive financial information are handled through PCI-compliant payment partners and are never stored in plain text on our servers. Your account data is retained for as long as your account remains active and for a period thereafter as required by Philippine law, including obligations under anti-money laundering and gaming regulations. When data is no longer required, it is securely deleted or anonymised in accordance with our internal data retention schedule. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and you should also take steps to protect your own account by using a strong password and not sharing your login credentials with anyone.